Our CompanyInvestment in knowledge is an extremely hard asset to value. The ability of a book to educate and provide us with knowledge is unmatched by any other type of media. A good book, not unlike good music, has the ability to make us happy or sad and strikes the deepest parts of our emotions.
With each and every order, we commit to best-in-class customer service. We offer the exceptional book for the discerning collector and go the extra mile to connect our customers with some of the most fascinating books they can find. Our CommitmentWhen a consumer makes on online purchase, they are placing their trust in someone they most likely have never met. Our commitment to each and every customer on each and every order is to treat you exactly how we would expect to be treated as a customer. Each book is carefully wrapped in unprinted paper, wrapped again in bubble wrap and packaged in either a bubble envelope, a cardboard box, or both.
As the customer, you are always right. If for any reason at all, you are not thoroughly pleased with all aspects of any transaction, we will work with you to complete satisfaction. ReturnsWe offer a "no-hassle" returns policy. If for some reason you feel the need to return an order, please contact us at service@cellarofbooks.com. Please detail the reason for your desire to return and we will provide complete instructions on getting the book back to us.
Upon return receipt of the book in the same condition as it was shipped to you, we will honor a complete refund of your purchase. TestimonialsHere are some testimonials from our current customers:
- As a long time online shopper this item was the best packaged purchase I have received!!! These folks treat the written word with the deserved due respect. The book was in pristine condition... Big Ups..... - Dani 44
- "Cellar of Books is committed to providing EXCELLENT++++ service!Would definitely look to buy from them again. Personalized service, acknowledgement and thank you for order, and personal note included with shipment. Book was also in great condition given it is a very rare and difficult to find book. Love this level of service!"- jane_whiteway
- "Positive experience. The service provided was excellent in all areas - delivery in a timely manner, accuracy in stating the condition of the book, and professionalism. Indeed a "high quality product" with "best-in-class" customer service." - D.P. Wilson
- Excellent, EXCELLENT service. Seller contacted me about something I had not thought of...such a kind act. If it were possible to rate higher than an A+ I would do so. Thank you, thank you, THANK YOU!!! – Diane R.
- "The book was in excellent condition, very well packed and well communicated the acknowledgment of order & shipment date. This place is a "1st Class Act"" - Eunice D.
- "Wonderful, friendly communication. Timely delivery. Condition just as stated. Cellar of Books is the best! A#1! Thanks!" - Scandia books
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